General Information



Conference Attire
The dress code for the conference is business casual (slacks, casual dress). Meeting room temperatures will vary, so wear layered clothing to ensure your personal comfort. We also recommend that attendees wear comfortable shoes.

Name Badge
The Shock Society Conference badge must be worn at all times for admission to all sessions and events. It is recommended that you remove your badge when leaving the hotel.

CME Credits
Shock does not offer CME credits. You can pick up a certificate of attendance from the onsite registration desk to keep track of your credits. 

Dialing Codes
The Canadian country code is +1, while Toronto landlines start with a 416 area code, followed by a seven-­­digit number. The International access code for Canada is 1. While in Canada, you can call the directory information service number 211 for assistance in finding a phone number. Calls to area codes 800, 877, and 866 are toll-free in Canada. To make an international call, dial 011 followed by the country code, city code, and telephone number.

Banking and Foreign Exchange
The official currency in Canada is Canadian Dollars (CAD). One Canadian Dollar ($) is equivalent to approximately $0.75 USD. Banking hours in Canada are generally Monday through Friday, 9:30 am–4:30 pm. A few banks are open on Saturdays as well. For attendees from the United States, you may use your U.S. debit card to withdraw cash from most Canadian ATMs. Signs display accepted credit cards, or you can ask the retailer. Check with your local financial institution to verify if you are able to use your home bank card or credit card prior to travel.

Voltage in Canada is 120 voltage (60 Hz). Outlet sockets use either a Type A plug, which is a class II ungrounded plug with two flat parallel prongs, or a Type B plug, which is a class I plug with two flat parallel prongs and a grounding pin.

Time Zone
Toronto’s time zone is Eastern Standard Time.

ADA Compliance
The Westin Harbour Castle is barrier-free in compliance with the Americans with Disabilities Act (ADA). While Shock Society will make every effort to meet the needs of the physically challenged, accommodations cannot be guaranteed without prior notification.

The official language of the conference is English. Translation services will not be provided.
Emergency Services
In case of an emergency, police, ambulance, and fire brigade can be contacted by dialing 911.

Restaurant prices do not generally include a service charge, unless dining with a large group. It is customary to leave a tip of 15–20%.

Smoking Policy
Smoking is banned in all public places, including all enclosed or partly enclosed public areas.



Visitor's Information
For visitor’s information, please visit the official travel site of Toronto, Tourism Toronto.

Public Transportation
There are many transportation options in Toronto, including the subway, bus, and streetcar. For more public transportation information about passes, fares, and schedules, please click here.

Eating Out
Multicultural Toronto is home to a culinary wonderland of many cuisines. For dining information, please click here.

City Map
See the Toronto City and Area Map.